![]() ![]() If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset. 02-15-2022 03:55 AM Configure Mute/Unmute sound alert How to configure the Mute/Unmute sound alert in the latest Plantronics Hub version for the Blackwire C5220 Headset There isn't any config entry in the settings menu anymore. End users can customize their ringtone, ring. To do so you'll need the headset plugged into the computer via USB. The Plantronics Hub software allows end users to control and view the settings on a Plantronics audio device. You'll want to see whatever device you want to be updated on the this screen. Open the application, and click the "Notifications" tab on the top of the window. Step 1Äownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 I keep getting pop-up notifications on Windows that a Voyager 5200 firmware. I have a Poly Voyager 5200 (prod ID 0130) with Firmware v.513 and a Plantronics charging case plugged into a PC running Windows 11 and the Plantronics Hub (Version 3.24.2 Build 36336). ![]() I have a Poly Voyager 5200 (prod ID 0130) with Firmware v.513 and a Plantronics charging case plugged into a PC running Windows 11 and the Plantronics Hub (Version 3.24.2 Build 36336). In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Plantronics Hub keeps notifying me about firmware update for Poly Voyager 5200. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub Users can customize their ringtone and ring location, configure presence updates, and more. The phones we are using are Mitel 6867i (Firmware Ver: 6.1.0.146) with an APS-11 EHS cable. Plantronics Hub for Windows, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. The Poly Lens does say that 'support is coming soon' for the headset though. 3.24.2) and Poly Lens (Ver: 1.1.15) they both say that the headset doesnt have any firmware updates. Change language option for your voice prompts I have tried using both Plantronics HUB (Ver.Device-level call control with call answer/end, mute, and volume adjust. ![]()
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